Return & Exchange Policy
- Non-Refundable (non-returnable),Only Exchange is allowed.
- Customised pieces are not eligible for exchange.
- Sale and discounted purchase are non exchangeable.
- Exchange is accepted within 10 days of receiving the package.
- Exchange is accepted only if the product was damaged.
- Intimation for exchange should be sent to charusarawagilabel@gmail.com within 3 days of receiving the package.
- All order once placed are confirmed.
- All orders are Prepaid as outfits will be customised in your measurements.
WHAT ITEMS ARE ELIGIBLE FOR EXCHANGE?
- In original condition
- Unwashed and Unworn
- In the original packaging/With Tag.
NOTE:
- Original shipping charges is non-refundable
- You are responsible for return shipping and charges.
- To exchange a particular product ,the garment should be sent back to us (address given below) and only after receiving it, we will re-ship the required garment.
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Please mention your name, address, number and email id on the parcel and also make a slip mentioning the garment name.
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Go to local post office, or another courier, to ship the package. Return address for the package:Address - Flat 3a, Tower 6, Sankalpa 2, New Town , Near pride hotel, Kolkata-700156, West Bengal, India. Ph: +918910787118.