Return & Exchange Policy

  1. Non-Refundable (non-returnable),Only Exchange is allowed.
  2. Customised pieces are not eligible for exchange.
  3. Sale and discounted purchase are non exchangeable.
  4. Exchange is accepted within 10 days of receiving the package.
  5. Exchange is accepted only if the product was damaged.
  6. Intimation for exchange should be sent to charusarawagilabel@gmail.com within 3 days of receiving the package.
  7. All order once placed are confirmed.
  8. All orders are Prepaid as outfits will be customised in your measurements.

 

WHAT ITEMS ARE ELIGIBLE FOR EXCHANGE?
  • In original condition
  • Unwashed and Unworn
  • In the original packaging/With Tag.

NOTE:

  • Original shipping charges is non-refundable
  • You are responsible for return shipping and charges.
  • To exchange a particular product ,the garment should be sent back to us (address given below) and only after receiving it, we will re-ship the required garment.
  •  Please mention your name, address, number and email id on the parcel and also make a slip mentioning the garment name.
  • Go to local post office, or another courier, to ship the package. Return address for the package:
    Address - Flat 3a, Tower 6, Sankalpa 2, New Town , Near pride hotel,                        Kolkata-700156, West Bengal, India. Ph: +918910787118.

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